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Responsible gambling: where to get free help in New Zealand

Online casino play in New Zealand is for people aged 18 and over. If gambling is costing more money or time than you planned, free help is available around the clock.

Who to call

Free New Zealand support lines (source: the services' own sites)
ServicePhoneText
Gambling Helpline (24/7)0800 654 6558006
Māori Gambling Helpline0800 654 656—
PGF Services (Problem Gambling Foundation)0800 664 262—

Websites: gamblinghelpline.co.nz, pgf.nz, safergambling.org.nz.

How to keep play in check

  • Set a deposit limit in the casino account before the first deposit, not after a losing night.
  • Treat any deposit as the cost of entertainment, not as a way to make money back.
  • Take a break or self-exclude through the casino's account settings if play stops being fun.
  • Keep gambling apps and tabs off devices that children use.

Account tools such as limits, time-outs and self-exclusion are run by the casino, on its own site. This site has no accounts and cannot set them for you.